Billing Terms & Conditions
At Hezura we want your checkout to be simple, secure and transparent. These billing terms explain the payment methods we accept and how your payment is handled.
Accepted payment methods
We accept the following secure payment methods at checkout:
- Credit and debit cards: Visa, Mastercard, American Express, JCB, Discover and Diners Club
- Apple Pay and Google Pay, where supported by your device and browser
Secure checkout
All payments are secured with SSL encryption and processed through an encrypted, PCI-compliant checkout. Your card details are handled securely by our payment providers and are never stored on our servers.
Currency and tax
All prices are shown in British Pounds (GBP) and are inclusive of any applicable taxes. The total amount payable is displayed clearly before you confirm your order, with no hidden fees.
When you are charged
Payment is taken in full at the time you place your order. If a payment cannot be authorised, your order will not be processed and you will be notified at checkout.
Statement descriptor
Charges will appear on your bank or card statement under our business name, Hezura.
Questions about payment
If you have any questions about a payment or your order, please contact us at support@hezura.com or +44 7848 459954.
Business details
- Business name: Hezura
- Registered address: 21 The Vale, London, England W3 7QE, UK
- Email: support@hezura.com
- Phone: +44 7848 459954
- Customer service hours: Monday to Friday, 9:00am to 5:00pm GMT.