Terms of service

Terms of Service

These terms govern your use of our website and your purchase of products from Hezura. By placing an order you agree to these terms.

Products and pricing

All prices are shown in pounds sterling (GBP) and include applicable taxes where required. We make every effort to display products and prices accurately, but errors may occasionally occur. If we discover an error we will contact you before processing your order.

Orders

Your order is an offer to buy. A contract is formed when we confirm dispatch of your order. We reserve the right to refuse or cancel any order.

Returns

Returns are handled under our Refund and Returns Policy, which forms part of these terms.

Liability

Our products are intended for normal domestic use. Please follow all installation and safety instructions. We are not liable for damage resulting from misuse.

Contact

For any question about these terms, contact us at support@hezura.com.

Business details

• Business name: Hezura
• Registered address: 21 The Vale, London, England W3 7QE, UK
• Email: support@hezura.com
• Phone: +44 7848 459954
• Customer service hours: Monday to Friday, 9:00am to 5:00pm GMT.